Check to see if you have a strong enough cell signal as the app works best when you have at least 2 cell bars. 1 cell signal bar may still work with some devices but will be a slow overall app experience.
Check to see if you have the latest version of the Volta app installed on your phone.
Check whether you have allowed location permissions within the Volta app. Location permissions are required to check-in at our DC fast stations and start a charge.
If all else fails, you can find a station on our website at https://voltacharging.com/drivers/.